No-Return and No-Refund
At Z-ProActive, we take pride in delivering high-quality products tailored to your needs. Due to the nature of our products, we have implemented a no-return policy.
Print-on-Demand Books:
Each book is custom-printed just for you. As a result, we cannot accept returns or exchanges unless the product arrives damaged or defective. If this occurs, please contact us within 7 days of delivery with photos of the issue, and we will gladly assist with a replacement.
Digital Products:
All digital purchases are final. Once downloaded, they cannot be returned or refunded. Please ensure you review the product description carefully before purchasing.
We appreciate your understanding and are here to help with any concerns. Thank you for supporting our small business!
Privacy
Effective Date: 09-Dec-2024
Z-ProActive values your privacy and is committed to protecting your data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us, particularly through our email collection and communication processes. By providing your information, you consent to the practices described below.
1. Information We Collect
We collect the following personal information from you:
Email Address: Provided when you subscribe to receive updates about our new and existing products.
We do not collect sensitive personal information such as financial or health data.
2. Purpose of Data Collection
We use the email addresses we collect for the following purposes:
To send updates about new and existing products offered by Z-ProActive.
To provide occasional promotional offers, events, or other business-related communications.
We will never sell, lease, or share your information with third parties for their marketing purposes.
3. Legal Basis for Data Processing
We collect and process your data in compliance with applicable local and international privacy laws, such as:
Electronic Communications Privacy Act (ECPA
Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
General Data Protection Regulation (GDPR) (if applicable for international users).
Our legal basis for processing your data includes your consent provided at the time of subscription.
4. Your Data Protection Rights
As a subscriber, you have the following rights:
Access: You may request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You may request the deletion of your personal data from our records.
Withdrawal of Consent: You can opt out of receiving communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
To exercise these rights, please email us at zproactivedigital@gmail.com
5. Data Security
We prioritize the security of your personal data. Measures to safeguard your information include:
Secure storage of data with encryption.
Restricted access to collected information to authorized personnel only.
Regular security audits and updates to protect against unauthorized access, breaches, or misuse.
6. Retention of Data
We retain your email address only as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you unsubscribe, your email address will be securely deleted from our mailing list.
7. Third-Party Services
We may use third-party service providers (e.g., email marketing platforms) to facilitate communications. These providers are contractually obligated to comply with applicable privacy laws and protect your data.
8. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. Updates will be communicated through our website or email.
9. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our data protection practices, please contact us:
Email: zproactivedigital@gmail.com
By subscribing to our communications, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
Z-ProActive
Owned by Zomoo Merchandise LLC
1209 Mountain Rd PL NE STE N
Albuquerque NM 87110
New Mexico, USA
